How We Deliver

Clarity, Communication, Trust, People and Process.

Clarity

We are firm proponents of establishing clarity upfront about what is needed, what will be developed and within which timeframe. We will invest all the necessary time and effort to understand your needs and will work with you to ensure that the project’s scope will satisfy them. We will also provide an SoW (Statement of Work) which will include a clear implementation plan along with your functional and non-functional requirements for the deliverables. In case you need any support with crystalising your requirements, our Solution Design services can help you establish a solid basis for your project.

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Communication

When you partner with us, we will assign for you an engagement manager whose objective will be the success of your project. The engagement manager will be tasked to establish clear channels of communication with your project stakeholders and, if required, your own technical team. They will keep you updated about the progress of your project and any issues that might arise, they will ensure that your feedback reaches the right people and is acted upon, and will also forward any suggestions and questions from our team, which might require your review or clarifications.

communication concept

Communication

When you partner with us, we will assign for you an engagement manager whose objective will be the success of your project. The engagement manager will be tasked to establish clear channels of communication with your project stakeholders and, if required, your own technical team. They will keep you updated about the progress of your project and any issues that might arise, they will ensure that your feedback reaches the right people and is acted upon, and will also forward any suggestions and questions from our team, which might require your review or clarifications.

Trust

Our team will act as your trusted partner from day one but we also understand that trust can only be earned. So, we structure our projects using phases and milestones that will allow you to frequently review, provide feedback and confirm the progress of your project and the quality of new features, as we will be gradually building them in the software. We will also set up a staging environment that will allow you to have 24/7 access to the latest working version of the software, for any further review and tests. You will soon realise that partnering with us is like extending your company with a team that will work for your best interest.

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People

Choosing the right people for the development of a software solution or product is of immense importance. We build our teams with people that together can bring all the necessary experience, skills, domain knowledge and innovation flair to deliver astonishing results. For those cases where extreme specialisation is required, we have a wide network of partnerships that allows us to seamlessly extend our teams.

people concept

People

Choosing the right people for the development of a software solution or product is of immense importance. We build our teams with people that together can bring all the necessary experience, skills, domain knowledge and innovation flair to deliver astonishing results. For those cases where extreme specialisation is required, we have a wide network of partnerships that allows us to seamlessly extend our teams.

Process

Following a solid design, development and delivery process is what glues together all components for a successful software implementation. Based on our experience, we will structure the process following the methodology (or combination of methodologies) that will best fit your project, requirements and time constraints. Our engagement managers are proficient in using Scrum, Kanban and Waterfall, and in all cases the applied process will follow DevOps principles for the automation of quality assurance and deployment of your software.

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